SAN AGUSTÍN HOTELS RESERVATION POLICIES

POLICIES AND GENERAL RESTRICTIONS: Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee, a copy of the immigration card and passport must be presented. Both documents are required to be exempt from the payment of this supplement. If the 2 documents are not presented, the supplement must be paid. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. The supplement is not automatically included in the total amount of the reservation.

GENERAL CANCELLATION POLICY: You can cancel your reservation, online or by contacting the hotel, without penalty before 72 hours of arrival at the hotel. Otherwise, we will charge the total amount of accommodation corresponding to the first night of accommodation to your credit card.

CANCELLATION POLICY FOR NON-REFUNDABLE RATE (ONLY): This type of rate does not allow cancellations or refunds. The amount corresponding to the total of the reserved nights will be charged to your credit card. * In case the room is shared by an exempt guest and a non-exempt guest, the room is affected to 18% of VAT.

HOW TO CANCEL You can cancel your reservation from the email confirming it.